Pay Your Utility Bill

Due to unforeseen circumstances with the software upgrade, the deployment of our new utility billing system has been delayed. Our current payment system will remain in place until we upgrade. Please accept our apologies for the inconvenience and access for updates.

If this is your first time accessing online bill pay, please contact 1-877-885-7968.

If you are already registered, please log in and pay your bill.

Pay your utility bill

If you are experiencing financial hardship, please access the following links to programs that may be able to assist:

City to underground residential service lines using existing rate structure
Previously approved $0.009/kWh electric rate increase deferred

Stormwater Fee
The city is performing stormwater audits using a new GIS tool that offers more accurate and equitable data. As a result, customers may see adjustments made to their monthly bill over the next several months as it relates to their stormwater fees. For more information, please access the Stormwater Audit Review.

Contact Information

Hours of Operation

Monday through Friday

8 a.m. to 5 p.m.

8:30 a.m. to 4:30 p.m.

Mail in your payment

City of Winter Park
Utility Services
P.O. Box 1986
Winter Park, Florida 32790

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.