Pay Your Utility Bill


If you are experiencing a financial hardship, please access the following links to programs that may be able to assist:

If this is your first time accessing online bill pay, please contact 1-877-885-7968.
If you are already registered, please pay your utility bill here.

Stormwater Fee Update
The city is performing stormwater audits using a new GIS tool that offers more accurate and equitable data. As a result, customers may see adjustments made to their monthly bill over the next several months as it relates to their stormwater fees. For more information, please access the Stormwater Audit Review.

Contact Information

Customer Service
Accounts, billing or usage questions.
Monday through Friday
Office – 8 a.m. to 5 p.m.
Phone – 9 a.m. to 4 p.m.

Mail in your Payment

City of Winter Park
Utility Billing Division
P.O. Box 1986
Winter Park, Florida 32790

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.