Utility Billing


Beginning Monday, July 13, 2020, disconnections for nonpayment will resume. If you are struggling to pay your City of Winter Park utility bill and would like to apply for COVID-19 utility assistance, please submit a COVID-19 Utility Assistance Application.

Contact Information

Customer Service

Accounts, billing or usage questions.
Monday through Friday
8 a.m. to 5 p.m.

Utility Billing Division

401 South Park Avenue
Winter Park, Florida 32789

Corner of Lyman and Park avenues.

Mail In Your Payment

City of Winter Park
Utility Billing Services
P.O. Box 1986
Winter Park, Florida 32790

Cheri Cameron

Utility Services Manager

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.