Website Accessibility Statement

The City of Winter Park is committed to serving the needs of all its residents and guests, with the goal of ensuring access to information for a diverse audience, including, without limitation, people with disabilities. Web accessibility refers to the inclusive practice of removing barriers that prevent interaction with or access to websites by people with disabilities. Please be aware that our efforts are significant and ongoing.

The city website may provide some links to third-party websites whose external policies differ from those of the City of Winter Park. The City encourages third parties to which the City may provide links, to achieve and maintain access for a diverse audience, including, without limitation, people with disabilities. The city is interested in hearing from its online users and will do its best to address any challenges identified.


If you have questions or concerns, would like to request information be provided to you in an alternative format, or encounter an issue with the city’s website accessibility, you can help us remediate the problem by one of the following methods:

  1. Visit City Hall located at 401 South Park Avenue, Winter Park, FL 32789;
  2. Complete and submit the Website Accessibility Assistance Request form;
  3. Email our ADA Accessibility Team at We will work with the City’s accessibility and information technology consultants and employees, as needed, to address your accessibility concerns.

Screen Readers

Please see below a list of the most popular screen readers available for download by their creators:

  • Apple macOS: VoiceOver, a screen reader built into Apple’s operating systems.
  • Linux: Orca, a free, open-source, flexible, and extensible screen reader.
  • Microsoft Windows: NonVisual Desktop Access (NV Access), a free and open-source portable screen reader.

Accessible Documents

Generally, we use Hypertext Markup Language (HTML) to create pages and documents on the city’s website that are accessible to people who use screen reading software.

The city website also contains many Adobe PDF (Portable Document Format) files, which the City has worked on and continues working on to optimize accessibility. According to Adobe, Acrobat Reader, which anyone can download free of charge, contains many capabilities specifically designed to make it easier for people with disabilities to read PDF files, including those not yet optimized for accessibility. Adobe states that the software leverages accessibility functions built into Apple macOS and Microsoft Windows operating systems and allows adjustment of user preferences to optimize the reading experience for a variety of disabilities.

Accessible Videos and Hearings

The City has purchased closed captioning hardware to make new, recent, and past videos more accessible. The City will also provide a sign language interpreter at any public meeting for a person with a hearing impairment. Both of these services will be provided upon request, free of charge. We ask for up to five business days’ notice to secure such services.

Operating System & Browser Accessibility Information

Many popular operating systems and browsers contain built-in accessibility tools that may provide additional assistance to persons with disabilities.

Upgrade your browser to enjoy the latest accessibility features.

Thank you for your patience as we continue our ongoing accessibility efforts.

Revised 4/2023

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.