Responsibilities
Accounting
- Banking
- Payroll
- Accounts Payable
- Investments
- Fixed Assets
- Debt Service
- Cash Receipts
- Financial Reporting
Collections
- Utility Payments
- General Billing
- Cash Receipts
Meter Reading
- Reading Utility Meter
- Disconnects
- Reconnects
Customer Services
- New Accounts
- Customer Inquires
- Generate Bills
Budget Information
Annual Comprehensive Financial Reports
Please access the Annual Comprehensive Financial Report documents via the Florida Auditor General website.
Resources
- Certificate of Exemption (Expiration 7/31/2027)
- Debt Management Policy
- Disconnection Policy
- Electric Utility Overhead Service
- Fee Schedule
- Investment Policy
- W-9 Request for Taxpayer ID
- Actuarial Summary Fact Sheets (Florida Department of Management Services)
- Outside Organizational Support
- Winter Park Firefighters’ Pension Trust Fund
- Winter Park Police Officers’ Pension Trust Fund
Meet Your Departments Video
Contact Information
Customer Service
Accounts, billing or usage questions
Monday through Friday
Phone 8:30 a.m. to 4:30 p.m.
City Hall 8 a.m. to 5 p.m