Emergency Incidents

Coronavirus Disease (COVID-19)

Important Information

Governor Ron DeSantis’ Executive Order 20-139 requirements [06/05/2020]:

  • Restaurants may allow bar-top seating with appropriate social distancing.
  • Bars and pubs may operate at 50% capacity inside and full capacity outside with appropriate social distancing.
  • Retail may operate at full capacity with responsible social distancing and sanitation protocols.
  • Gyms may operate at full capacity with appropriate social distancing and frequent sanitation.
  • Entertainment businesses, including but not limited to movie theaters, concert houses, auditoriums, playhouses, bowling alleys and arcades, may operate at 50% capacity with appropriate social distancing and sanitation protocols.
  • Personal services businesses, including but not limited to tattoo parlors, acupuncture establishments, tanning salons and massage establishments may operate while adhering to guidance from the Florida Department of Health.

City of Winter Park requirements

  • Strictly adhere the Governor’s Executive Order 20-139.
  • Businesses will be required to function within their currently permitted indoor and outdoor spaces.

In celebration of Father’s Day and 2020 graduates, the city will host a special, socially-distant “Dads & Grads” shopping and dining experience during Father’s Day weekend, Friday, June 19, at 4 p.m., through Saturday, June 20, at 11 p.m.

Any restaurant in the city limits is eligible to extend their services outdoors during “Dads & Grads” weekend to maintain the 6’ required distance between patrons. Interested businesses must submit an application by Wednesday, June 17. Restaurants that have already applied for the previous Mother’s Day weekend outdoor dining do not need to do so again unless their requested table layout has changed.

Dads & Grads Social Distancing Permit Application & Checklist

Volunteers

Want to Volunteer?

Need a Volunteer?

PLEASE NOTE: Volunteers must follow all state and local health officials’ COVID-19 recommendations, as well as any specific requirements designated by the organization for which they volunteer.

Need assistance

Feed the Need Florida
Feed the Need Florida is a program of 4Roots & the Florida Department of Agriculture that partners with local restaurants and caterers to offer free meals to residents in need.

  • A limited number of meals were available for Winter Park residents at the Winter Park Community Center located at 721 W. New England Ave. from April 14 through June 30.
  • Each meal was served cold, in a reheatable container and included one starch and one protein.
  • Winter Park residents were able to pick up meals via drive thru or walk up at the Community Center. Social distancing of 6’ was required.

Meals of Love
Restaurant-prepared meals delivered to a senior or disabled adult in need

Second Harvest Food Bank
As an existing partner with the city, residents in need of food assistance can find food providers in the Winter Park area.

Orlando To Go
Winter Park area restaurants offering takeout/delivery.

Winter Park Health Foundation/Wellbeing Network The Daily Well
A virtual village of resources, digital programs, opportunities to connect and commiserate, and more

COVID-19 Utility Assistance Application

Emergency Utility Assistance Program
In partnership with Heart of Florida United Way® 211 Program, the city approved up to $50,000 in direct and matching grants to help customers pay their electric utility bills. The city approved a direct contribution of $25,000 and another $25,000 in dollar for dollar matching funds to match community contributions over the next 90 days.

If you are a Winter Park electric utility customer who is need of assistance please:

The city will not disconnect service for non-payment until further notice. Customers in need should contact 407-599-3220 to establish a repayment plan.

Electric Fuel Rate Reduction
The city approved a temporary suspension of electric fuel costs on residential and commercial customer’s bills for one month. Fuel costs make up approximately 18% of residential customer’s bill and 22% of commercial customer’s bills. This fuel rate holiday is a $750,000 savings to the city’s electric customers overall.

Residential Food Support
When residents suddenly find themselves unemployed, providing meals often becomes challenging. Realizing this hardship, the city has partnered with two organizations to help provide food and meals to Winter Park neighbors in need. A $25,000 contribution was approved to Second Harvest Food Bank and $75,000 contribution was approved to Feed the Need Florida.

Feed the Need Florida
Feed the Need Florida is a program of 4Roots & the Florida Department of Agriculture that partners with local restaurants and caterers to offer free meals to residents in need.

  • A limited number of meals were available for Winter Park residents at the Winter Park Community Center located at 721 W. New England Ave. from April 14 through June 30.
  • Each meal was served cold, in a reheatable container and included one starch and one protein.
  • Winter Park residents were able to pick up meals via drive thru or walk up at the Community Center. Social distancing of 6’ was required.

Meals of Love
Restaurant-prepared meals delivered to a senior or disabled adult in need

Second Harvest Food Bank
As an existing partner with the city, residents in need of food assistance can find food providers in the Winter Park area.

Orange County Resident Resources

OrangeCARES

Small Business Utility Assistance

The city approved a $500,000 small business utility bill assistance program that will credit the equivalent of one month’s water, sewer and electric bill up to $2,500 on the utility bill of any Winter Park business that:

  • was closed due to COVID-19 OR
  • is a restaurant that had to limit operations due to a government order, AND
  • has less than 100 employees, AND
  • is defined as a small business by the Small Business Administration

This assistance program is now closed.

Electric Fuel Rate Reduction
The city approved a temporary suspension of electric fuel costs on residential and commercial customer’s bills for one month. Fuel costs make up approximately 18% of residential customer’s bill and 22% of commercial customer’s bills. This fuel rate holiday is a $750,000 savings to the city’s electric customers overall.

Energy Efficiency

  • Under the city’s Sustainability Division, $30,000 was approved to be distributed in $500 payments to businesses willing to apply to the Green Business Program. This program promotes energy audits and offers suggestions to save money through energy efficiency with no requirement to make changes.
  • Applications for the Green Business Program can be accessed at cityofwinterpark.org/GreenBusiness

Orange County Business Resources

OrangeCARES

PPE for Small Biz – Orange County Initiative

Small Business Administration CARES Act

Winter Park Chamber of Commerce
The city has partnered with the Winter Park Chamber of Commerce in helping our business community during this COVID-19 crisis. The Chamber is offering its resources to all business in the city limits that may need assistance during this time. If you would like to receive information or offer ideas/initiatives to the Chamber, please:

More information

Center for Disease Control and Prevention
Website: https://www.cdc.gov/coronavirus/2019-nCoV/
Phone: 877-VIRUSHQ (877-847-8747) [AdventHealth]

Florida Department of Health
Website: https://floridahealthcovid19.gov/
Email: COVID-19@flhealth.gov
Phone: 866-779-6121 [Monday through Friday, 8 a.m. to 7 p.m.]

Division of Emergency Management (FloridaDisaster.org)
Website: https://www.floridadisaster.org/covid19/

Orange County Florida (Testing Sites)
Website: https://www.ocfl.net/EmergencySafety/Coronavirus.aspx
Phone: 407-723-5004 [Monday through Friday, 8 a.m. to 5 p.m.]

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.