COVID-19 Utility Assistance Application
Emergency Utility Assistance Program
In partnership with Heart of Florida United Way® 211 Program, the city approved up to $50,000 in direct and matching grants to help customers pay their electric utility bills. The city approved a direct contribution of $25,000 and another $25,000 in dollar for dollar matching funds to match community contributions over the next 90 days.
If you are a Winter Park electric utility customer who is need of assistance please:
The city will not disconnect service for non-payment until further notice. Customers in need should contact 407-599-3220 to establish a repayment plan.
Electric Fuel Rate Reduction
The city approved a temporary suspension of electric fuel costs on residential and commercial customer’s bills for one month. Fuel costs make up approximately 18% of residential customer’s bill and 22% of commercial customer’s bills. This fuel rate holiday is a $750,000 savings to the city’s electric customers overall.
Residential Food Support
When residents suddenly find themselves unemployed, providing meals often becomes challenging. Realizing this hardship, the city has partnered with two organizations to help provide food and meals to Winter Park neighbors in need. A $25,000 contribution was approved to Second Harvest Food Bank and $75,000 contribution was approved to Feed the Need Florida.
Feed the Need Florida
Feed the Need Florida is a program of 4Roots & the Florida Department of Agriculture that partners with local restaurants and caterers to offer free meals to residents in need.
- A limited number of meals were available for Winter Park residents at the Winter Park Community Center located at 721 W. New England Ave. from April 14 through June 30.
- Each meal was served cold, in a reheatable container and included one starch and one protein.
- Winter Park residents were able to pick up meals via drive thru or walk up at the Community Center. Social distancing of 6’ was required.
Meals of Love
Restaurant-prepared meals delivered to a senior or disabled adult in need
Second Harvest Food Bank
As an existing partner with the city, residents in need of food assistance can find food providers in the Winter Park area.
Orange County Resident Resources