If you are a Winter Park Electric Utility customer who is experiencing a financial emergency and in need of assistance, please use the following options:
- Call United Way 2-1-1
- Text your ZIP Code to 898-211
- Chat with a United Way 2-1-1 representative by accessing HFUW.org/chat
- Start the process online by going to HFUW.org/utilities
A household can receive a maximum benefit of $650 in a one-year period. This program was created specifically for those customers experiencing a temporary financial hardship as a result of an emergency, not for customers with chronic or long-term financial needs.
For more information about the EUA Program, please contact Utility Billing Customer Service at 407-599-3220 or firstname.lastname@example.org.
If you would like to contribute to the Winter Park Emergency Utility Assistance Program and help your neighbors in need, you may enroll using the form below, picking up a form at City Hall located at 401 South Park Avenue, or have it mailed to you upon request by calling 407-599-3220.