Waste Diversion & Recycling

Ordinance 3055-16 was adopted by the City Commission November 28, 2016, amending changes to Chapter 82, which governs solid waste including construction & debris (c&d) materials. These materials are generated when new building and civil-engineering structures* are built or existing buildings and civil-engineering structures* are renovated or demolished including deconstruction activities. The table below outlines projects requiring the use of the city’s contract hauler, Waste Pro®. [*Civil-engineering structures include public works projects such as streets and highways, bridges, utility plants, piers and dams.]

Quick Guide printable PDF

Registered Waste Haulers

The ordinance also requires all non-franchise waste haulers operating within the City of Winter Park to register with the Natural Resources & Sustainability Department, unless exempt by the State of Florida. Please note that all legal remedies available will be utilized to resolve any issues that may arise, including revoking of non-franchise waste hauler permit for up to three years.

Login/register to become an approved waste hauler by accessing the city’s Self Service Portal. Click Apply, then search Registered Waste Hauler Permit. For questions, please contact Natural Resources & Sustainability at 407-599-3479. For Waste Pro service requests, please call 407-774-0800.

Garbage

To start or stop a commercial account, please contact Waste Pro at 321-504-8155.

• Garbage must be placed in carts/containers provided by the City of Winter Park/Waste Pro.
• All garbage should be bagged and placed inside the cart/container, do not overload the cart/container.
• No household hazardous waste or electronic waste may be placed in carts.

Recycling

Did you know that your business can potentially save money while recycling?

Currently, the city does not require recycling collection programs be offered at commercial buildings. Businesses can establish recycling collection programs with one of our registered haulers (check out the C&D Materials tab), Please contact the registered hauler directly to schedule a site visit and to learn more about recycling collection pricing. Once you have started a recycling service, please email the Sustainability Division for assistance on creating a recycling education and outreach plan for your business.

Event Recycling

To request recycling services and bins at an event, please contact the city’s Parks & Recreation Department at 407-599-3463.

Replacement Labels  Request a new cart  Report a Problem

Garbage

• To start/stop service, please contact Winter Park Utility Billing Services at customer_service@cityofwinterpark.org or 407-599-3220.
• Garbage must be placed in carts provided by the City of Winter Park/Waste Pro. All garbage should be bagged and placed inside the cart, do not overload the cart.
• Carts should be placed at least 3 feet from mailboxes, utility boxes, trees and shrubs, with the hand and the wheels facing your house.
• Carts may be placed curbside at 7 a.m. on the day of collection.
• If you are physically unable to place your containers curbside, you may request a medical waiver from the city qualifying you for rear door services. Please contact Winter Park Utility Billing Services  at customer_service@cityofwinterpark.org or 407-599-3220 for these accommodations.
• No household hazardous waste or electronic waste may be placed in carts, see our Household Hazardous Waste and Electronic Waste Collection options below.
• Follow Natural Resources & Sustainability Facebook page for waste pickup updates.
• To report a problem, request service, or leave a compliment regarding waste collection services, please contact WastePro directly through their online reporting system or by calling 407-774-0800.

Recycling

• Not sure of what goes in your recycling cart? Search for your item by using the convenient look-up tool “What goes where?” tool located above.
• Items for recycling must be placed in carts provided by the City of Winter Park/Waste Pro. To order additional carts, please contact WastePro directly through their online reporting system or by calling 407-774-0800.
• Do not place any recyclables in plastic bags. All recyclables should be placed loose inside the cart. Do not overload the cart; excess recyclables should be placed in brown paper bags.
• Cardboard boxes can be broken down and placed inside the recycling cart.
• Carts should be placed at least 3 feet from mailboxes, utility boxes, trees and shrubs, with the hand and the wheels facing your house.
• Carts may be placed curbside at 7 a.m. on the day of collection.
• If you are physically unable to place your containers curbside, you may request a medical waiver from the city qualifying you for rear door services. Please contact Winter Park Utility Billing Services at 407-599-3220 or customer_service@cityofwinterpark.org.
• Replacement labels for your curbside cart are available at the Utility Billing Customer Service Desk in City Hall.
• No household hazardous waste or electronic waste may be placed in carts.
• Follow Natural Resources & Sustainability Facebook page for recycling pickup updates.

Yard Waste

• All yard waste must be containerized. Yard waste containers are not provided. Please place yard waste in large paper bags or reusable carts purchased from one of our local hardware stores. Blue recycling containers should not be used for excess yard waste.
• If yard waste is unable to be containerized, it will only be collected if it is tied stacked and bundled, does not exceed four (4) feet in length (except palm fronds) or four (4) inches in radius, nor be greater than 50 pounds in weight for any piece or segment of such materials. Palm fronds stacked curbside shall be collected whole.
• Yard waste in excess of three (3) cubic yards shall be assessed an extra charge.
• Replacement labels for your curbside cart are available at the Utility Billing Customer Service Desk in City Hall. You may also request a replacement label to be mailed to your home address.

Bulk/Appliances Waste

• Waste Pro collects bulk items such as appliances, furniture, etc. (not hazardous waste) free of charge from customers twice per year during the months of May and November. Access the calendar above or the city’s event calendar for upcoming dates.
• Customers may order additional bulk pickup’s for an additional charge. Contact Waste Pro for a quote.
• SAFETY NOTE: It is required that all doors from refrigerators and freezers be removed before being placed curbside to ensure children do not become trapped inside.