Website Accessibility Statement
The City of Winter Park is committed to making its website accessible to people with disabilities. We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our efforts to identify and address accessibility barriers are ongoing.
Our website includes links to websites operated by other organizations. Independent external websites may have different accessibility features and policies. The City’s accessibility obligations also apply to online services provided on its behalf by outside vendors. If you encounter difficulty accessing a City service, please use the assistance options below.
Assistance
To report a website accessibility barrier, ask a question, or request information in an accessible format, please contact the City using any of the following options:
- Visit City Hall located at 401 South Park Avenue, Winter Park, FL 32789;
- Complete and submit the Website Accessibility Assistance Request form;
- Email gro.krapretniwfoytic@ada for website accessibility assistance. We will work with the appropriate City staff and consultants, as needed, to address your accessibility concerns.
- Call 407-599-3399 and ask for assistance with website accessibility or obtaining information in an accessible format.
If possible, include the webpage address, a description of the difficulty you encountered, and your preferred contact method. If you need information in an alternative format, please let us know which format would be helpful.
Screen Readers
Please see below a list of the most popular screen readers available for download by their creators:
- Apple macOS: VoiceOver, a screen reader built into Apple’s operating systems.
- Linux: Orca, a free, open-source, flexible, and extensible screen reader.
- Microsoft Windows: NonVisual Desktop Access (NV Access), a free and open-source portable screen reader.
Accessible Documents
Generally, we use Hypertext Markup Language (HTML) to create pages and documents on the city’s website that are accessible to people who use screen reading software.
The city website also contains many Adobe PDF (Portable Document Format) files, which the City has worked on and continues working on to optimize accessibility. According to Adobe, Acrobat Reader, which anyone can download free of charge, contains many capabilities specifically designed to make it easier for people with disabilities to read PDF files, including those not yet optimized for accessibility. Adobe states that the software leverages accessibility functions built into Apple macOS and Microsoft Windows operating systems and allows adjustment of user preferences to optimize the reading experience for a variety of disabilities.
- Adobe Accessibility
- Download Adobe Acrobat Reader
- Contact Adobe Inc. if you are having trouble installing or using their products.
Accessible Videos and Hearings
The City has purchased closed captioning hardware to make new, recent, and past videos more accessible. The City will also provide a sign language interpreter at any public meeting for a person with a hearing impairment. Both of these services will be provided upon request, free of charge. We ask for up to five business days’ notice to secure such services.
Operating System & Browser Accessibility Information
Many popular operating systems and browsers contain built-in accessibility tools that may provide additional assistance to persons with disabilities.
Upgrade your browser to enjoy the latest accessibility features.
Resources
For additional information and resources regarding accessibility issues, please refer to the following:
ADA.gov
800-514-0301 (voice)
833-610-1264 (TTY)
United States Access Board
202-272-0080 (voice)
Title VI Documentation
Thank you for your patience as we continue our ongoing accessibility efforts.
Revised September 15, 2026