Hostage Negotiations Team

The Hostage Negotiation Team was created to address critical incidents where the use of trained negotiators can assist in the successful resolution of a crisis situation. The Hostage Negotiation Team consists of 8 trained officers, a team supervisor and a team commander, who are available to respond if needed 24 hours a day. Officers selected to the team must have excellent communication skills, good listening skills, and be able to exercise good judgment during crisis situations. Hostage Negotiators must attend and successfully complete the 40-hour basic hostage negotiation school.

If you have any questions about the Hostage Negotiations Team please contact Division Chief Jeff Biles at 407-599-3380 or email at

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.