Are You OK? (RUOK) Program

What is R.U.O.K.?

Image of an analog phone
Are You O.K.? (R.U.O.K.) is a computer-automated telephone reassurance system that contacts subscribers once each day. It’s a FREE service offered to Winter Park residents. There is no cost at all to any subscriber.

Is R.U.O.K. for me?

Do you live in the City of Winter Park? Are you enrolled in our Lock Box Program? If you are a senior citizen, if you are disabled, or you feel you would benefit from daily contact with the Winter Park Police, then R.U.O.K. is for you.

How does it work?

When you enrolling in the program we will set up a short interview with you. During this interview, we will gather some important information, including contact information for your family, friends, neighbors, physicians and clergy.

The system will call you once each day. When you answer the telephone, the system plays a pre-recorded announcement. If the system doesn’t receive an answer, the system will automatically call back a short time later.

If the system receives no answer on the second attempt, we will then have a Dispatcher call you. If we still cannot reach you we will dispatch an Officer to check on you. If you do not answer the do we may if needed entering your residence to check on you. This is why we require you to enroll in to our Lock Box Program.

Why should I sign up for R.U.O.K.?

The system is designed to help us stay in touch with our seniors and disabled citizens who live alone. Many adult children of seniors already telephone their parents daily to check on their well being. This system does the same thing, as an added reassurance.

Who decides what time I am called?

When you are interviewed for the program you will decide when you will be called.

What if I go away on vacation?

No problem. Just call at us before you leave with the dates you will be gone. The system will not call again until you return.

What if I have a doctor's appointment?

That’s okay, just give us a call and we can program the system not to call on that particular day.

How do I get started?

To join the program, please fill out the form below.


This field is for validation purposes and should be left unchanged.

For further information, please contact MPO Javier Rodriguez at 407-599-3507 or

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.