Contact Us

You may contact the Winter Park Police Department 24 hours a day and 365 days a year to report a crime or to request the assistance of a police officer. However, depending upon the time of day, the lobby of the police department may or may not be open, so please review the below hours of operation information for assistance.

Business Hours

The Winter Park Police Department main lobby, records, and property sections are staffed Monday through Friday from 8 a.m. to 5 p.m. (excluding city holidays).

After Hours

Persons requiring police service other than from the above listed sections, can seek assistance by utilizing the call box phones located at the entrance to the building.

Hiring an off-duty officer for your event?

To hire an off-duty officer for your event, please contact Jeff Marcum at or 407-821-1571.

By Phone or Email

Emergency Dial 911
Non-Emergency Line: 407-644-1313
Drug Tip Hotline: 407-599-3286
Provide Crime Tip: 800-423-TIPS (8477) or online at CRIMELINE website.
General Information: 407-599-3367
Parking Citations: 407-599-3206 or 407-599-3313
Department Fax: 407-599-3661
Chief’s Office: 407-599-3272

Chief Tim Volkerson407-599-3272Administration
Deputy Chief Lisa Suepat407-599-3282Administration
Captain Garvin McComie407-599-3361Administration
Captain Scott Williams407-599-3389Administration
Vonda Jones407-599-3460Communications Center
Lieutenant Matt Walker407-599-3510Community Services
Lieutenant Tomasz Ponicki407-599-3659Criminal Investigations
Property / Evidence407-599-3322Forensics Unit
Records Section Main Number407-599-3367Records Section
Lucia Hernandez407-599-3205Records Section
Lieutenant Ed Santos407-599-3412Special Operations
Parking Tickets407-599-3206Special Operations
Lieutenant David Graham407-599-3320Training
MPO Kaitlin Gonzalez407-599-3562Training
Lieutenant Jeff Hershone407-599-3365Watch Commander (Day Shift)
Lieutenant Kevin Roesner407-599-3312Watch Commander (Day Shift)
Lieutenant Joseph DiCarlo407-643-1621Watch Commander (Night Shift)
Lieutenant Shuvon Ligon407-599-3485Watch Commander (Night Shift)

Privacy notice: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone
or in writing.

In Person

Public Safety BuildingThe Winter Park Police Department is located at 500 North Virginia Avenue, Winter Park, FL 32789 on the northeast corner of Canton Avenue. For driving directions to the Winter Park Police Department, please use the map below.

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.