Lock Box Program

What is the Lock Box Program?

Padlock laying on a surfaceThe Lock Box Program is intended to provide Police, Fire, and Emergency Medical Services (EMS) access to your residence in the event of an emergency in which you are unable to open the door.
A key to your residence will be stored in a secure metal storage device, similar to a realtor’s lock box, at your residence. The access code to the lock box will only be available to Police, Fire, or EMS personnel and used only during an emergency.

For more information, please contact Lieutenant Matthew Walker at 407-599-3510 or mwalker@cityofwinterpark.org.

Who is eligible?

The program is open to all City of Winter Park residents, although it is targeted towards community members who live alone and are 65 and older or those who are disabled and/or suffer from major medical issues at any age.

What is the cost?

If you meet the established target criteria, participation in the program is free. For all other residents wishing to participate, a one-time fee of $16.95 covers the cost of the lock. All participants must provide a spare house key to be used in the lock box.

How do I know this is safe?

A police officer from the Winter Park Police Department will install and demonstrate how the lock operates and will answer any questions you may have. The four-digit combination on the lock box will only be available to responding emergency personnel and will be re-set to a new combination if utilized.

How do I get started?

To join the program, please fill out the application below.

Application

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Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.