COVID-19 Utility Assistance Application

Due to the impact of COVID-19 on the economy and in an effort to assist customers with financial burdens, the City of Winter Park suspended our “disconnection for nonpayment” policy March 16, 2020. This policy will be re-established on July 13, 2020, and disconnections for nonpayment will resume.

If you continue to require financial assistance with your utility account, we offer payment plan options for up to 12 months.

Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.