Electric Utility

The Electric Utility Department began serving retail electric customers on June 1, 2005, as the City of Winter Park established its own municipal electric utility.

In a referendum election of September 9, 2003, the citizens of Winter Park voted overwhelmingly to exercise the buy-out option in the city’s franchise agreement with Progress Energy Florida and to have the city own and operate its own utility.

To facilitate this transition, the city has built two electric substations and purchased Progress Energy Florida’s electric distribution facilities within the city. A utility services contractor has been hired to perform the operations and maintenance of the electric system. The City has established the customer service, meter reading, billing, vegetation management and all the policies and procedures necessary to operate a utility.

The city has committed to its future customers that it will undertake a strong program to improve the reliability of electric service. This will include, but not be limited, to putting a significant portion of the power lines underground.

    Finance

    Accounts, billing
    or usage questions,
    please contact
    Customer Service
    customer_service@
    cityofwinterpark.org
    p: 407-599-3220
    f: 407-599-3280

    Utility Services Manager Delsia Margraf dmargraf@cityofwinterpark.org p: 407-599-3371

    Customer Accounts Supervisor Suzy Streed sstreed@cityofwinterpark.org p: 407-599-3429

    Electric Utility

    Director Jerry Warren jwarren@cityofwinterpark.org p: 407-599-3233

    Assistant Director Terry Hotard thotard@cityofwinterpark.org p: 407-599-3400

    Operations Manager David F. Mullholanddmullholand@cityofwinterpark.org p: 407-691-7805